NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MoonToast
Jun 01, 2021Aspirant
Nighthawk xr700, DumaOS not loaded yet
Hello, i have recently gotten this message since last Friday and i have tried rolling back the firmware and the other solutions for the XR500 and none have worked for this. I can not set up a wifi ...
MoonToast
Jun 18, 2021Aspirant
Hello,
A step by step guide to do this will be very appreciated if you can please 🙏
Thank you for all your help all of you.
A step by step guide to do this will be very appreciated if you can please 🙏
Thank you for all your help all of you.
user12a
Jun 18, 2021Star
Please see the R9000 procedure in the following link (message 8 of 10) that applies directly on the xr700. They have identical HW.
The trick is really if you can telnet into the xr700. The Telnet Enable line in the debug page http://routerlogin.net/debug.htm
was not there in ver 38, 36, 34 FW. But luckily I found it in 1.0.1.20.
Downgrade your FW under Firmware Upgrade in http://routerlogin.net/adv_index.htm if Duma OS doesn’t take you there.
Use your Windows command line to telnet into the Linux OS of the router.
The attached image showed the missing overlay_volume and the full overlay directory. All fixed after clearing nvram and Duma OS properly loaded.
Good luck.
- walhusAug 22, 2021Aspirant
When I enter the router address, in this case 10.0.0.1
it still says
DumaOS not loaded yet!
Don't worry we will redirect you shortly.
- Netduma-FraserAug 22, 2021NetDuma PartnerI think it's faulty in that case unfortunately, you could attempt to follow this to get it working https://github.com/jclehner/nmrpflash
I have not tried it and so I cannot guarantee the results. In my opinion the router is faulty and beyond recoverable by anything you've done or anything else I could suggest so nothing to lose by trying. - walhusAug 22, 2021Aspirant
It took about an hour of starts and stops but I finally excuted nmrpflash and here's what happened in my shell cmd window on Windows 10:
Waiting for Ethernet connection.
Advertising NMRP server on net10 ... -
Received configuration request from 3c:37:86:0a:78:79.
Sending configuration: 10.164.183.252/24.
Received upload request: filename 'firmware'.
Uploading XR700-V1.0.0.20.img ... Warning: TFTP block rollover. Upload might fail!
OK (41138305 b)
Waiting for remote to respond.
Remote finished. Closing connection.
Reboot your device now.
Press any key to exitSo I rebooted and reinstalled using routerlogin.net//adv_index.htm and it came up with the same error. So I'm back to square one. I take it I am out of options now.
Strange since the router actually works for ethernet connections it just won't run DumaOS and won't run wifi. And it seems like everyone is out of stock on XR700s, what is the advantage of getting an XR1000 to replace the XR700. The obvious disadvantage is that the XR700 has 6 ethernet ports and the XR1000 has 4 ports. The XR1000 is smaller and doesn't have port aggregation which I had planned to use.
Or should I be looking at another router option altogether? I got the XR700 because it supports Unreal Engine for video conferencing and simulations.. I'm not a gamer although nothing against gaming.
- Netduma-FraserAug 22, 2021NetDuma PartnerYou didn't need to reinstall the firmware via routerlogin, in fact it was better not to, the flash upgraded the firmware for you. What do you mean it supports Unreal Engine exactly? The 1000 is a good choice or the 500 which is a solid router and has been out the longest.
- BreakaSep 17, 2021AspirantExcellent! This worked perfectly.
Thank you for the write up! - AlcausJun 23, 2022Tutor
user12a Netduma-Fraser I tried your step-by-step solution but for some reason once I enter the command
[ -n "ngmtd" ] && flash_erase /dev/"$ngmtd" 0 0
I don't receive a message stating that anything is being erased... all I receive is a return?
>
>
>
>
I'm assuming the command didn't work?
Not sure what I'm doing wrong but I've lost my 2.4 & 5 bands and can only connect via ethernet on my xr700
This is maddening. Any help is appreciated!
- Netduma-LiamJun 24, 2022NetDuma Partner
I personally haven't tried this solution myself but I'm not sure I'd expect to see an output from that command.
What's the exact issue you're having? Your Wi-Fi networks aren't broadcasting? What troubleshooting have you attempted thus far that led you to trying this method?
- AlcausJun 24, 2022Tutor
Currently, my xr700 will not broadcast my 2.4 & 5 bands.
In the netgear app, the router cannot be found at all. I've tried hard resetting the router, unplugging completely overnight, I've turned the broadcasting off in advanced wireless settings/reboot/turn on/reboot, I've attempted the telnet method, and I've tried forcing a firmware update via tftp. The tftp method wouldn't connect properly.
I've tried troubleshooting my firewall settings in order to attempt the telnet method again, but now that's not even working.
I'm at loss at this point. The "DumaOS not loaded yet!" message still appears after resetting the router and updating firmware. I've cleared my cache & cookies, tried rebooting and waiting a few minutes.
Not sure what to try next.
Thank you for the quick response!
- Netduma-FraserJun 24, 2022NetDuma PartnerDowngrade a few versions, then factory reset from routerlogin.net/adv_index.htm and see if it broadcasts then
- AlcausJun 24, 2022Tutor
Will do. I've downgraded to 1.0.0.2 & 1.0.1.2 so far. Should I just start at the oldest and work my way up?
Should the 2.4 & 5 bands be lit up/flashing during setup? Currently, the 60 band is a solid light but not a blink from the others.
- AlcausJun 24, 2022Tutor
Just tried 1.0.1.8 and received a message "The CGI program generated an invalid response".
Checking the firmware shows that the current version is 1.0.1.8, so I'm not sure if this is useful or not but I've included the response below. Will begin factory reset.
- Netduma-FraserJun 24, 2022NetDuma PartnerYes they should flash during setup. Where did you see the error in the Browser dev tools?
- AlcausJun 24, 2022Tutor
The error occurred on the router admin page. After uploading the firmware, the response populated the window automatically. I didn't leave the Administration tab.
- Netduma-FraserJun 24, 2022NetDuma PartnerIf not seen that before, is it fine accessing the normal interface? Did the factory reset work?
- AlcausJun 24, 2022Tutor
Nope, the factory reset doesn't appear to have solved the issue.
I can successfully turn the 60Ghz band on/off, as the corresponding LED goes out when turned off.
Still nothing on the 2.4 & 5 bands. I will try another firmware version.
- Netduma-FraserJun 24, 2022NetDuma PartnerI think it would be best to make a direct ticket with Netgear and see if they have any further suggestions
- user12aJun 24, 2022Star
From my experience, it is the corrupted NVRAM that caused the DumaOS not loaded yet issue. Usually it happens when one upgrades to a new bin. Only resetting the NVRAM by erasing it can fix it. None of the unit resets did anything. For the xr700, you just need the latest bin 1.0.1.20 that still has telnet enabled. Not any of the earlier one. If you cannot get back into telnet, you are hosed. Tftp never worked for me. I hope if the new Duma3 ever comes out, it will have the option to enable telnet, otherwise when issues come up, one is helpless to debug.
You can check your disk file structure (df -k) to find that the overlay volume is corrupted, at 100% capacity. You can check your wireless status by iwconfig. When you issue the erase command, it will come back to tell erasing progress until 100% is done. If you don’t see it, something has gone wrong. Try again. Attached image in the earlier message 22 of this thread showed what exactly was done a year ago to fix it. Good luck, cannot help you any further than what was said before.
- AlcausJul 13, 2022Tutor
Went back and retried your method.
Worked perfectly. DumaOS and WiFi working fine now.
Thank you again.