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Forum Discussion
Nighthawk XR700 Problem detecting internet connection
Hi, Got my XR700 today to replace an ASUS AC88U I have Vodafone Gigafast and I was running my Asus directly into the fibre box with no issues, when I try to connect my XR700 the setup wizzard...
Do you know if you require PPPoE or VLAN? If you go to Internet Setup and set it to dynamic and test the connection does that allow it to work? If not reboot the router first then reboot the fibre box, if that doesn't work boot them in the opposite order. Sometimes they're specific about how they want to be booted to establish a connection.
- Thanks for the reply. I require PPPoE, I have a username and password from my ISP.
I spent 8 hours yesterday messing with this including 2 hours on the phone to tech support. Who told me I needed to talk to tech support and he logged a callback ☹️
I'll try restarting during set up again- Once on Internet Setup you may need to set PPPoE to Always Connect.
I managed to force in the settings for my ISP manually and get it working
thank you everyone for your input