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Forum Discussion
Nighthawk XR700
Observed a higher than normal ping rate during game play 70+ ms versus 20 ms, I decided to cycle the modem and router which turned to be fatal move. My XR700 never wanted to broadcast SSID Wifi. S...
You can check routerlogin.net/debug.htm to see whether telnet is still enabled on your version and then you may be able to do so but otherwise no. I'm not part of the Netgear team I am with Netduma but I have seen them class the XR700 as faulty for others who have experienced this. They may still be able to replace it but I'm not familar with their entire process.
Thank you to the NetDumaOS team who supported me along the way. Probably needed 29 email threads to find final resolution. Without the help of Netgear business unit - persistence and trying to crack the code of why 2.4/5 ghz stopped broadcasting. Nothing but a powercycle shut this down for days if not weeks.
routerlogin.net/debug.htm is probably where i hit something (if not all the options to fix it)
There was another debug adphost that I enabled (might have the name wrong) with a reboot and magically the DumaOS screen appeared which days over days and weeks it was saying
DumaOS not loaded yet
Don't worry we will redirect you shortly. (well that took weeks) to finally pop back up to the Red Screen versus the Grey Admin screen.
I will post on the 30th post reply the leds enable and successfully writting this message on my NetGear Nighthawk XR700.
I can't prevent and hopefully don't expect this issue to come back but having declared this router dead with hardware issue (Engineers here have to hope a little more). As to Netgear business - you failed your loyal customer by leading with your post warranty policies... now you have me looking at alternatives moving forward. Thank you all. Patrick
To the unfortunate believers of hardware diagnostic... here is the living revival of my XR700 now broadcasting 2.4/5 ghz SSID.
Perhaps I should offered technical assistance personally to all the ones that lost hope with a dead router while there is hope.
Thank you! Patrick
- That's great to hear! Thanks for the update, what was the specific option you changed?
Hello Patrick,
I'm having the same issue you have had in this thread. Can you tell me what you did to get the 2.4 & 5 bands to work properly?
At this point I'm at a complete loss after performing most, if not all, the recommended troubleshooting and fixes on this router.
Any help is greatly appreciated. Somehow I stumbled on a thread with my exact problem and an apparent solutions.
Thanks
