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Forum Discussion
Andy3699
Feb 05, 2019Follower
Nighthawk
I’ve bought a nighthawk xr500 that simply won’t work . I can’t find any help line phone number for netgear products. On setup I get a json error ... if I manage to avoid this I get an unsecured error ...
Netduma_Jack
Feb 05, 2019NetDuma Partner
Hi Andy - official support is here: https://www.netgear.com/support/contact.aspx
What is the actual error message you are seeing?
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