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Forum Discussion
drake8602
Nov 25, 2018Star
No ethernet connection on XR500 after upgrading from N600
So yesterday I decided to upgrade my router to the XR500. I originally had the following setup:
Arris Modem (Spectrum)>>N600>>Netduma R1 This setup worked flawless for me for a couple years....
Netduma_Jack
Nov 26, 2018NetDuma Partner
If the technician appointment is free then no harm in cancelling it - they will be able to give the modem a thorough check.
As for the ports not working - it sounds like everything might have needed a reboot, but I'm not sure. I should think now it's connected it will be ok. Were you using different ports each time on the XR500? It's possible you had one dodgy port, but if all were not working then it's probably somewhere else.
Thank you by the way for sticking with the Netduma software! Always cool to see R1 users upgrading to Nighthawk's with DumaOS