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navigent2's avatar
navigent2
Guide
May 30, 2019
Solved

No Internet on LAN Ports WiFi fully connectivity

I have full connectivity via Wif; however, I cannot connect to anything via the LAN.  If I turn off wifi on either of my macbooks, I am not able to access the internet at all.  My synology backup alo...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    May 30, 2019
    Okay that's very strange it happened then, let us know if it happens again after a reset.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 30, 2019

Swap LAN cables? 

is the LAN port LEDs blinking at all with a device conntecte? 

Try a factory reset and setup from scratch...do the LAN ports come alive after that? 

Try a FW downgrade to v32...

navigent2's avatar
navigent2
Guide
May 30, 2019

LAN cables are new and LEDs are blinking as if there is activity.  I will try the factory reset and set it up again.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 30, 2019

    :smileyhappy:

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      May 30, 2019
      Okay that's very strange it happened then, let us know if it happens again after a reset.
    • navigent2's avatar
      navigent2
      Guide
      May 31, 2019

      Reset worked.  Very odd.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        May 31, 2019

        Glad the reset worked. Let us know if that happens again. If it does, the unit may need to be RMA. LAN ports should not fail. 

         

        Enjoy. :smileywink: