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Forum Discussion
No internet with XR500 following ISP change in DHCP
Hi, French ISP Orange is currently rolling out an update in their DHCP management (see https://lafibre.info/remplacer-livebox/durcissement-du-controle-de-loption-9011-et-de-la-conformite-protocolair...
Have you been using the XR500 directly connected to the wall or with a pure modem? If so then yes it doesn't look like it will work now and you'd need to use the livebox in between with the XR behind it for it to work. I can then put in a request for Netgear to implement that but may be best to make a ticket with Netgear directly about it.
Yes the XR500 was directly connected to the ONT while the livebox from Orange was resting in its box. I was very happy by the way it worked as I had a better wifi and only one device (ok two with the ONT) to manage everything.
I will open a ticket with Netgear support hoping they can implement the new fields required in DHCP v4 and v6 some day in the futur.
Thank you.