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Forum Discussion
No Internet/Weird Solution Any idea Why?
Okay so I have this strange issue with my FIOS recently. So My initial setup which worked perfectly fine for the last 2 years just stopped. Here is what i had. ONT -> Cat5e -> XR500 GR -> Mai...
I would say this was some kind of incompatibility with your ONT and the XR500 but you said it's been working for two years. What could possibly have changed recently? Did you recently update to the latest firmware? Did you recently perform a factory reset?
I just updated the firmware after I got my internet back.Thinking it may have been a compatibilty issue. When it sstoppped working it was the second most recent Firmware.
I also reset the ONT that did nothing. When I swapped the FIOS Quantam Router to the XR500 I cloned the MAC Address becuase I read somewwhere that verizon sometimes dosent like not seeing there devices. I wonder if that may have been it. But since I could not get to the NetDuma Dashboard I could not test that.
Has the XR500 got a static IP or anything like that? Any unusual settings that could be throwing things off?
I don't think that MAC address cloning could be necessary.