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vhelixr's avatar
vhelixr
Aspirant
Mar 25, 2022

No repair service for xr500

My XR500 got dead due to reboot. There’s no proper/ authorised service centre to repair, The customer service inform device is dead and cannot be repaired at any cost , what’s the use of taking high end routers, when no proper repair service provided , suggest user to check before purchase of devices @ anyone who can help me get back my dead xr500 would be highly appreciated 

going further will not let near and dear to purchase netgear products  

3 Replies

  • How long have you had the router for? If you're outside of the warranty period then you'd be hard pressed to find many companies that would replace it, I do realize that it is frustrating, you could try taking it to a tech repair shop and see if there is anything they can do
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Did you get any progress on this? 


    vhelixr wrote:

    My XR500 got dead due to reboot. There’s no proper/ authorised service centre to repair, The customer service inform device is dead and cannot be repaired at any cost , what’s the use of taking high end routers, when no proper repair service provided , suggest user to check before purchase of devices @ anyone who can help me get back my dead xr500 would be highly appreciated 

    going further will not let near and dear to purchase netgear products  


     

    • vhelixr's avatar
      vhelixr
      Aspirant
      Tried all the possible ways it’s not working .