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Forum Discussion
pteroptikon
Mar 24, 2021Tutor
Odd router bug. (Nighthawk XR700)
Hello, I'm new to these forums, so I hope this is the right place to post this. Here is my issue. Every day, my router (Nighthawk XR700) "disconnects" itself. The reason for the quotations is b...
Netduma-Fraser
Mar 24, 2021NetDuma Partner
What is the modem/router that the XR is connecting to? Is it a pure modem (no wifi) or a modem/router (wifi)?
pteroptikon
Mar 24, 2021Tutor
The modem is a pure modem, no wifi. My modem is a Netgear Nighthawk CM1000.
- Netduma-FraserMar 24, 2021NetDuma PartnerOkay that could be why, do you know how often your public IP renews? If you could contact the ISP to extend the lease it would help while NG are looking into the issue.
- negatedMar 27, 2021GuideI've noticed this exact thing happening over the last two weeks with my Orbi RBR20 with the latest firmware, but it was happening right before I upgraded as well. XBox Live, PSN, my works VPN, etc all showing not connected but I can get to random websites, etc just fine.
Didn't matter if I used Comcast's or Cloudflare's DNS'.
In my case I seem to have to reboot my cable modem and router before I get an actual 100% connection back, as well as reboot my XBox/PS4, etc. on those affected devices.
I have Comcast and today has been the worst day so far (had to reboot 4 times in an hour) hence, came looking to see if anyone else had started a thread (this one).
Something is very wrong here. All the same equipment worked like a champ for years...until 2 weeks ago.
My brother also has an Orbi RBR20 system, also on Comcast, same issue, same time period. 20 miles away from me.- Netduma-FraserMar 27, 2021NetDuma Partnernegated if you post over in the Orbi forum they may be able to help with this: https://community.netgear.com/t5/Orbi/bd-p/Orbi