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Forum Discussion
fdeisgreat
Feb 29, 2020Tutor
packet loss and headaches
to verify, i have the r6700v3 but apparently that isnt a valid option. anyways, i got this nighthawk router a while back and i havent used it in about a year due to the packet loss and latency is...
- Mar 01, 2020
Not all manufacturer's bridge mode works properly. Try the modem in modem/router mode and put the netgear in AP mode. See if that works.
fdeisgreat
Mar 01, 2020Tutor
thanks for replying, here are my answers
1. docsis 3.1 wireless gateway model CGA4234 (provided by my ISP)
2. firmware is always latest. (i've tried downgrading firmware before, no success.)
3. I play on xbox 99% of the time, and i can tell the packetloss thanks to fortnite's stats.
4. my xbox is hardwired upstairs to the back of my modem (or nighthawk router if im trying to fix the packetloss.)
5.i honestly did not test, ill try setting up my nighthawk, plugging my cord into the docsis, and see if the issue persists.
i will update my post after i have tested (also sorry for a late reply, i gotta manually check when i get a reply.)
plemans
Mar 01, 2020Guru - Experienced User
fdeisgreat wrote:thanks for replying, here are my answers
1. docsis 3.1 wireless gateway model CGA4234 (provided by my ISP)
2. firmware is always latest. (i've tried downgrading firmware before, no success.)
3. I play on xbox 99% of the time, and i can tell the packetloss thanks to fortnite's stats.
4. my xbox is hardwired upstairs to the back of my modem (or nighthawk router if im trying to fix the packetloss.)
5.i honestly did not test, ill try setting up my nighthawk, plugging my cord into the docsis, and see if the issue persists.
i will update my post after i have tested (also sorry for a late reply, i gotta manually check when i get a reply.)
The CGA4234 is a modem/router combo device. Are you in a double nat? And by that is your netgear in AP mode?
or the CGA4234 in passthrough/modem only mode?
https://kb.netgear.com/30186/What-is-Double-NAT
- fdeisgreatMar 01, 2020Tutor
I believe in the netgear instructions it says to put the modem into bridged mode, so that's what i did, then i ran the yellow cord from the modem to the router itself, power cycled the modem, then if i plugged my pc ethernet into either one, there was no internet, nighthawk genie couldnt find an internet connection at all, even if i plugged the ethernet back into the modem in bridged mode, no internet. Back of the nighthawk, same result. It kept telling me that i either didnt power cycle or have the wire in the wrong place.
So no, im not running double nat, but im about to try i think.
- plemansMar 01, 2020Guru - Experienced User
Not all manufacturer's bridge mode works properly. Try the modem in modem/router mode and put the netgear in AP mode. See if that works.
- fdeisgreatMar 01, 2020Tutor
alright. will reply with what happens