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Forum Discussion
DirtySZN
Jul 25, 2020Aspirant
Packet Loss/Lag continues while gaming
So I have been writing posts on Reddit over the course of the last few months as I have been having lag issues/packet loss/ISP problems... As I thought it was my router/modem initially causing th...
- Aug 04, 2020defiled669 you're on beta firmware, there will be bugs, that is to be expected.
DirtySZN okay that's very interesting, the only other way would be to talk to your ISP and see if they can help adjust your routing for better ping. They will likely be hesitant so perhaps you could say something like your a content creator and that this directly impacts your job - saying it affects your work sometimes prompts them to do something when they otherwise wouldn't.
Netduma-Fraser
Jul 27, 2020NetDuma Partner
Okay that's interesting, for the CoD plots you had 100% loss on both, but as you had it on the modem without the router then indicates there may be an issue there or with your ISP routing. Could you try setting DNS in Internet Setup to 1.1.1.1 & 1.0.0.1 please to see if the routing may be affecting it.
defiled669 please post beta related issues/queries in the beta forum. Share excess needs to be disabled to do that. Connection Benchmark is being improved on to improve the speeds. That's not a bug, QoS will be implemented with it.
defiled669 please post beta related issues/queries in the beta forum. Share excess needs to be disabled to do that. Connection Benchmark is being improved on to improve the speeds. That's not a bug, QoS will be implemented with it.
DirtySZN
Jul 29, 2020Aspirant
Sorry about the late response, I am still very much trying to continue this thread...
Just as an update, last night I did 2 different things:
1. Used a physical pin to fit inside of the reset button hole and reset both my router and modem.
2. I downloaded and installed an application/software called "ExitLag"
Now I am not sure which one of these could be possibly helping or if it was a fluke of a night, but I didn't have any packet loss over 1% playing either game(Fortnite and CoD). The instances where there was the 1% packet loss was in Fortnite on 2 seperate occasions of only about 2 seconds each. I felt no lag all night for the first time in months. It felt great, but as I said is it possible it was a fluke and today/tonight I go back to packet loss?
My question now would be should I still use the DNS settings your recommended or should I just see if I lag later on today first?
- Netduma-FraserJul 29, 2020NetDuma PartnerIt's hard to say what could have resolved it, if both the modem/router having been running for a long while without a reset then it's possible the reset did the trick. However, if it was your ISP routing and exitlag has better routing to the game servers then that could be helping.
What I would do in this situation is try a few games using the following setups:
1. Direct to modem if possible
2. Modem > Router > Device
3. Modem > Router > Device w/DNS changed on router
4. Modem > Router > Device w/exitlag used
Then let us know the results and that will help determine where the cause may lie.- DirtySZNAug 01, 2020Aspirant
So just an update as of this morning(8/1/2020). As I was playing Fortnite last night, there was an unfortunate drastic amount of packet loss once again... Since the other night it slowly has gotten worse again and I am very disappointed honestly.
I have tried all numbers 1-4 like you asked. With number 4, I no longer have ExitLag as it was a 3 day free trial(will only purchase it if that is for sure going to help me out).
I am really confused on where the problem may lie here...
- Netduma-FraserAug 02, 2020NetDuma PartnerDo you have specific results for each test so we can see what was better and so we can see where the issue may lie?