NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
xoangana
Jan 06, 2023Aspirant
packet prioritization xr500 not working
Hi, I'm trying to get packet prioritization working on my xr500, it doesn't recognize fortnite, it won't recognize the game packets no matter what I try, manual, auto and the "dumaOS classified game...
- Jan 08, 2023It won't prioritize all the traffic from your PC, most web traffic occurs on port 80/443, the Games Console service starts at port 1024. Resync the cloud from the Device Manager, Geo-Filter and Ping Heatmap, then see if Classified Games prioritizes correctly.
Netduma-Fraser
Jan 06, 2023NetDuma Partner
Make a manual rule and use the Games Console service and that should work
- xoanganaJan 07, 2023Aspirant
Thanks for the reply, I just tried making a manual QoS rule and adding my desktop as game console, I then went into the device manager and changed the same device (my desktop) to games console, I am still not getting prioritized packets when playing the game.
Is it working for anyone else on the latest patch?
- Netduma-FraserJan 07, 2023NetDuma PartnerOn your PC, check the local/LAN IP it has on the Windows network settings, then go on the router and go to the Device Manager and click on the device you think is your PC, do those IPs match? No it's working for everyone as far as we are aware. Were there any settings you changed prior to it stopping working?
- xoanganaJan 08, 2023Aspirant
The IP's match.
I was able to get prioritization to work as game console but I had to use the physical reset button on the router instead of reset to factory settings from the settings menu, after using the button to reset the router, I was able to get it to recognize packets by using the manual settings for game console and changing my device type to game console from the router device manager. This isn't the best solution either as it will prioritize all my pc traffic instead of just the game that I want but I guess it is better than nothing, I still can't get duma classified games to recognize my specific game, I wonder if they need to update something to get it the recognize the game executables that have probably all seen client updates and it seems from this forum that many games aren't detected any more.
Thanks for your help, I really appreciate it!