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Forum Discussion
ZiYakk
Feb 21, 2023Initiate
Pattern Ping Spikes XR1000 Router
All supporting documentation in 1 file: https://docs.google.com/document/d/1J4nRlw3awDXeSo65SOmqllB0moj_kmti/edit?usp=sharing&ouid=108416615426080000577&rtpof=true&sd=true Issue: I am seeing lar...
Netduma-Liam
Feb 22, 2023NetDuma Partner
Thank for posting in so much detail, that's really helpful.
The patterns your noticing do definitely suggest that the issue is in your line rather than the local router itself. The way to test this would be to disconnect the XR1000 for a few days (or however long it takes to reproduce the issue usually) and reconnect your ISP equipment. Play for a few days on your ISP equipment and check if you still notice the same behaviour. I suspect you will, as we can see from the Ping Plotter's that there's a lot of packet loss further upstream.
Take that info to your ISP and see what they can do to help. Sometimes providing things like Ping Plotter tests can be useful to them for debugging where the issue lies.