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Forum Discussion
Philips Hue not connected anymore - issues reconnecting
Long story short, I have been dealing with Philips about a Hue bridge not being able to connect to my phone app to complete the setup of my lights. When I first connected the bridge everything worke...
Untick 'Disable IGMP Proxying' in Settings > WAN Setup and see if that resolves the issue please.
Unticked and tested.
Hue bridge still won't connect to the app
- Can you change the channel on your 2.4Ghz to be on the least congested channel please. The bridge runs on 2.4Ghz as well so there could be a conflict on the band.
The 2.4 band channel was set to auto and using chanel 8. The Zigbee was using the default channel of 25.
I tried channel 1, 4, 6 and 9 on the router. No luck on connecting
- Might be worth calling Netgear support as there may be an option I'm not familiar with.
Could try disabling Beamforming in Advanced WiFi settings