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Forum Discussion
Danman61
Jul 30, 2018Star
Philips Hue not connected anymore - issues reconnecting
Long story short, I have been dealing with Philips about a Hue bridge not being able to connect to my phone app to complete the setup of my lights. When I first connected the bridge everything worke...
Danman61
Jul 31, 2018Star
Unticked and tested.
Hue bridge still won't connect to the app
Netduma-Fraser
Jul 31, 2018NetDuma Partner
Can you change the channel on your 2.4Ghz to be on the least congested channel please. The bridge runs on 2.4Ghz as well so there could be a conflict on the band.
- Danman61Jul 31, 2018Star
The 2.4 band channel was set to auto and using chanel 8. The Zigbee was using the default channel of 25.
I tried channel 1, 4, 6 and 9 on the router. No luck on connecting
- Netduma-FraserJul 31, 2018NetDuma PartnerMight be worth calling Netgear support as there may be an option I'm not familiar with.
Could try disabling Beamforming in Advanced WiFi settings