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Forum Discussion
NiwaStanley
Jul 20, 2019Aspirant
Phillips Hue Bridge RED LIGHT on XR500
Hello, owner of the XR500 for 5 months now (Damn). I just bought Phillips hue bridge + bulbs from Prime Day (Weee $450~), I tried to connect the bridge to my phone but failed. I've read other posts t...
-Donovan-
Jul 22, 2019Luminary
NiwaStanley,I had this issue in the past too. Until Netgear and Netduma release a new firmware for the XR500, to solve my problem temporary I had connected a second router in AP mode to my XR500. Then, the Philips Hue Bridge v2.0 will be connected on the second router and you should be able to run your lights without any problems.
Netduma-Fraser
Jul 23, 2019NetDuma Partner
Do you have another router you could try to have it handle PPPoE and then connect the XR500 to it and try it then? Are you able to try and connect/pair with it from another wired device?
Could you also try setting a guest wifi network on the router and try it using that please?
Could you also try setting a guest wifi network on the router and try it using that please?
- -Donovan-Jul 24, 2019Luminary
You can not configure the Phillips Hue Bridge v2.0 in wifi.
The Phillips Hue Bridge v2.0 can only be connected using an Ethernet cable from the unit to the Ethernet port of your router.
- Netduma-FraserJul 24, 2019NetDuma PartnerOkay that's a bit confusing then as the OP mentioned phone failing to connect to it. Either way if you can connect a device to the same connection method that the bridge is connected to the router by that may work.
- Netduma_AlexJul 25, 2019NetDuma Partner
I recall somebody saying that you can't configure it over wifi unless you connect your phone to the guest network.