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Forum Discussion
Phone calls and text messages don’t work when connected to WiFi?
For some reason 5G and 4G devices have failed calls and text messages on my home network. Any setting changes or suggestions?
What router are you using currently?
Using the Nighthawk XR500
- Okay so I assume you're using WiFi calling? Are you using Smart Connect? If so disable this and connect to 2.4 or 5GHz manually and then see if it behaves better.
- Smart connect is not enabled. Thanks for the idea to check, though. WiFi calling is set up on all devices. Not sure why SMS/MMS messages don’t go through to Android users.
- In WAN Settings toggle SIP ALG and see if that helps please.