NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
heroxoot
Aug 06, 2019Apprentice
Ping assist doesn't work.
I turned on Ping assist, set it to 60, and it still lets peers connect to me that are well above this threshold. What gives?
heroxoot
Aug 06, 2019Apprentice
To help people understand, i made my geofilter super tiny so most everyone is outside, and yet it lets people and servers connect to me that are well above my set 60ms.
- Netduma_AlexAug 06, 2019NetDuma Partner
Try downgrading to the original fiwmare: https://kb.netgear.com/000053241/XR500-Firmware-Version-2-0-0-28
And then upgrading again: https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40
This will uninstall and reinstall Ping Assist and hopefully fix the issue.
- heroxootAug 06, 2019Apprentice
Still not working. I installed the previous FW which removed Ping Assist. Reinstalled 2.3.2.40 and did a factory reset. Everything else that I had malfunction with now seems to be working properly, yet ping assist just let someone in france with a ping of 90 connect to me while my assist is set to 60. Pretty sure my circle over a 3rd of the US does not reach France.
- heroxootAug 06, 2019Apprentice
Yet another connection well above my poing assist setting. This time a a ping of 110 from Mexico. What is the point of this feature? Seems useless.
NetDuma might consider just making a Geofilter setting by country instead of this bull**bleep** with a disformed circle and so called "ping assist". Because so far geofilter has not helped me in any game I've played. I've had this router for almost a year and thus far it's the biggest waste of money I've bought.