NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ping assist doesn't work.
I turned on Ping assist, set it to 60, and it still lets peers connect to me that are well above this threshold. What gives?
To help people understand, i made my geofilter super tiny so most everyone is outside, and yet it lets people and servers connect to me that are well above my set 60ms.
Try downgrading to the original fiwmare: https://kb.netgear.com/000053241/XR500-Firmware-Version-2-0-0-28
And then upgrading again: https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40
This will uninstall and reinstall Ping Assist and hopefully fix the issue.