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Forum Discussion
Ping assist doesn't work.
I turned on Ping assist, set it to 60, and it still lets peers connect to me that are well above this threshold. What gives?
Try downgrading to the original fiwmare: https://kb.netgear.com/000053241/XR500-Firmware-Version-2-0-0-28
And then upgrading again: https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40
This will uninstall and reinstall Ping Assist and hopefully fix the issue.
Still not working. I installed the previous FW which removed Ping Assist. Reinstalled 2.3.2.40 and did a factory reset. Everything else that I had malfunction with now seems to be working properly, yet ping assist just let someone in france with a ping of 90 connect to me while my assist is set to 60. Pretty sure my circle over a 3rd of the US does not reach France.
Yet another connection well above my poing assist setting. This time a a ping of 110 from Mexico. What is the point of this feature? Seems useless.
NetDuma might consider just making a Geofilter setting by country instead of this bull**bleep** with a disformed circle and so called "ping assist". Because so far geofilter has not helped me in any game I've played. I've had this router for almost a year and thus far it's the biggest waste of money I've bought.
- What game are you playing and do you have better games by just using the radius? Do you have fast search enabled for ping assist as that could lead to the problem you're having here.
I've tried it with fast search on and off. I do not have better time with radius because people in my radius all seem to have comcast with nasty high pings and here I am with a private Fiber optic ISP. I found out the only way to even turn off ping assist is to delete the devices added to my geofilter, set it to 0, and then add them back. I'm using my PC to play games but have it added in devices as a console (xbox) because otherwise geofilter doesn't work at all. I play several fighting games that all use Unreal Engine but setting it to Unreal Engine does nothing too because it's not PUBG or Fortnite. All I want is the feature to function properly.
I've never been disatisfied by a router in all my life until this one. I paid up for the features and they hardly work. I was just set up with someone with a ping of 120 far outside my circle. Literally DOUBLE the ping assist value. No matter what the ping is, it's covered by a tiny circle of dots, rather than a triangle showing the ping is too high/outside radius.
