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Forum Discussion
Ping assist doesn't work.
I turned on Ping assist, set it to 60, and it still lets peers connect to me that are well above this threshold. What gives?
Most likely the reason that is happening is because when it initially detects the ping, if it is within your range it will be allowed even if it then goes up after that. That explains why the ping range is sometimes 15ms above.
That's why I suggested it ping the peer more than once. My router shows the ping as it fluctuates. I believe it would be easy for it to let it detect that a few times before making a decision. And if it fluctuates an higher than the set threshold after say 10 seconds it no longer will have the option to refuse. That way you can't expect it to kick people out of your game once it's underway.
As I said, many games have a short timer to accept matches when it's a peer to peer game like say, street fighter or Tekken. That should be plenty of time for the router to make the call on an unstable ping above the threshold.
As I said, many games have a short timer to accept matches when it's a peer to peer game like say, street fighter or Tekken. That should be plenty of time for the router to make the call on an unstable ping above the threshold.
- It's a good idea definitely, Alex has made a note so hopefully the dev team will agree and look into it.
Found another problem when ping assist is enabled. Now it's blocking servers I already have in my allow list. All the Street Fighter V servers are in Oregon and have a high ping, like 100+. But I allow them so matchmaking can run in the game. Even with them on the allow list, a lot of times they show as a triangle, only to show I've named the server and allowed it when I ping it. Not an issue had with just using radius, however radius letting in anyone within it is worse in my experience.
This function is very odd and seemingly broken.
- That shouldn't be the case at all, are you 100% they are the same server? Servers are located in clusters in the same location and can appear to have a very similar ID but are slightly different.
- I thought it was clustered up and sometimes I see it is but there's a case where its just a triangle and when I click it the server is already allowed. It started doing it after I flushed the cloud. Doesn't se to be blocking it.
- If you delete it from deny/allow and then re-add it when you see it does it work properly then?
Well I can't always do that because another dedicated server for the game pops up on top and clusters it up. But I'll try it next time I see it.
Yes this fixed it. Now the server with the same ID shows as a circle. Guess it was just a bug. Very nice.
Also I'd like to say Ping Assist seems to work better as time goes on? I had to set it much lower to make it work better, like 40 threshold. But it just caught someone literally with a ping of 41 and denied it. Which is funny to me.
- Great to hear that, glad it worked. Well that's the idea, not sure why it would work better, perhaps it's the servers you're trying to connect to have a more stable ping so it detects the average ping better to start with.
Nevermind did not fix it. I turned on spectator and it shows without a circle even tho it's in the allowed list. I even tried rebooting the router.
- If it's in spectating mode it will allow regardless, not sure what you mean exactly?
- When filtered mode with strict is enabled, it shows as a triangle even tho it's allowed. When I turn on spectator it still doesn't have the circle. It just shows as a rectangle. I've removed and added it 3 times. Also I can't always click on it because the second it dents it another one I've allowed pops up and stacks on it. So I put it in spectator to make it allow so it doesn't get stacked on and it shows it's in my allow still. Do I need to delete, re-ping, and allow again? Before I pinged it, deleted it from the list, then clicked allow to add it back so I didn't lose it.🤔
- Are you able to get it if you zoom in a lot on the server position? If so then that might help you distinguish between them.
- No because they are stacked on top of each other. Zoom does nothing because the pings are in the exact same cords, as they are in the same place. Street fighter seems to have 4-5 servers for matchmaking in the US.
- Okay I think this is probably for us to test and try to get these servers whitelisted. I'll pass this over to the team.
It appears my geofilter was bugging out. I just flashed Initial stock, erased all settings, and let the router update back to .40. I initially noticed it bugging out when I left it to ping a dedicated server and the domain name kept changing to new peers showing up on the map, even tho it was still pinging the server.
Thus far geofilter has been nothing but a buggy mess for me. Hope it gets better.
After using the feature for a little while it just quits working all together. Radius does work fine but I get people with rather high pings around me as my areas is surrounded with rural parts and poor ISP. Wifi players are also prevalent to many games I play creating high pings. It worked for a few hours and now today it just does not work at all, and to get it working I had to downgrade and upgrade my firmware. Pings of 120ms in South America pop up on my screen and are given the okay to connect. I set my assist to 40ms and it doesn't even care. I don't think this needs an upper limit setting I think the whole damn option is broken and needs to be rebuilt. There is no way some of these peers started below 40ms when they are this far away.
I'm sure this won't get fixed anyway. I've seen a bunch of threads now about different things giving "suggestions" to devs and yet we have not seen a fw update since last year.
- We have identified some discrepancies with the feature and that is something we're investigating. I'd suggest you don't use PA at the moment as you're having issues with it and instead move your home location a little further away to prevent those rural connections and force different servers which may be more stable for you.
- Hi. After the update v2.3.2.56, my auto ping has stopped working. In fact, ping all together has stopped. I don't get any dot on my map anymore. Any idea? I've rebooted the router and no luck
Could you try downgrading to this version: https://kb.netgear.com/000053241/XR500-Firmware-Version-2-0-0-28
Then upgrading to this version: https://kb.netgear.com/000061157/XR500-Firmware-Version-2-3-2-56
And see if that fixes the problem?
I have an XR450 not 500. This forum does not allow XR450 to be entered in the model field. I mentioned it in my first post. I've already however done this. I downgraded to "initial release" and went back. I have talked to people on the Duma forum and it has been confirmed the issue lies with Street Fighter V servers and how it detects the peers that it sends to me. The assist is working with Tekken 7 mostly fine besides sometimes letting a higher ping connect still.
The XR500 and XR450 are essentially the same, but you're right I should have sent you links to the XR450's firmware page, oops.
I understand they are the same besides a slightly less powerful 2.4ghz band. Everything else is identical. However I believe putting XR500 firmware might not work or cause a brick. I could be wrong but that be my experience with past routers with identical hardware but different names.
But yes, I believe they came to the concolusion on the NetDuma forum it's related to SFV. You can see the thread here.
https://forum.netduma.com/topic/29120-ping-assist-problems/
In fact you participated in it.
- We'll post back in the Netduma topic as it's easier with the pictures you have provided.
