NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ping assist not working warzone
I have the xr500 with version 2.3.2.114-DumaOS3.0.203, I follow the guide https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/What-is-Ping-Assist/mp/1698092#M7863 and It does not work for m...
Hello jose13lilt
First, Try to downgrading the original fiwmare: https://kb.netgear.com/000053241/XR500-Firmware-Version-2-0-0-28
And, after-that upgrading again: https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40
This will uninstall and reinstall Ping Assist and hopefully fix the issue.