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Forum Discussion
Ping to router intermittent request timed out
Hi. I have just upgraded to Comcast Gig service and purchased a XR500 router and Netgear CM1000-1AZNAS modem. I first noticed a few issues with wifi dropping out. I came and checked my router ...
The lost packets you're getting are insignificant, they wouldn't be causing any issues - as you can see it's showing 0% loss because it is so few. It is normal to lose packets sometimes. Regarding guest wifi there is an option to allow it to interact with the local network, also it will have a LAN IP so you'll still be able to ping it regardless. Regarding 5GHz have you changed the speed to use 1700? Have you used a WiFi adapter to find the least congested channel and changed to that?
Thanks for your quick reply.
Under guest network settings I do have the setting turned off which allows guests to access my network.
I am on channel 4 for 2.4Ghz and 153 for 5Ghz. My Guest network is also on channel 153 5Ghz.There is no one else using these channels.
It's set to 1700 on my router but I am unable to find a setting for this on my pc if that's what you're asking?
- Not on the PC, within the WiFi settings you should be able to change this. You may need to disable Smart Connect in order to do so. Smart Connect would also be good to disable so you can connect to 2.4 or 5GHz manually and that may help with the disconnections.