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Forum Discussion

jteagles's avatar
jteagles
Tutor
Nov 21, 2018

Playstation Network problem

Evening all,  Last night got my XR500 working (internet speeds are showing as slower than my isp router but thats for another thread) and tonight Ive put the PS4 on for the first time since using t...
jteagles's avatar
jteagles
Tutor
Nov 21, 2018

Thanks for the reply mate,

No that doesnt work.Also I can login no problem through the iphone app

 

*update* I just tried to set up a wirless connection to the PS4 and the PSN sign in failed on that too.

Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Nov 21, 2018
Do you have the Geo-Filter enabled? If so disable and try again, does that work? If not try directly connected to the modem/router instead of the XR500 does it work then?
  • jteagles's avatar
    jteagles
    Tutor
    Nov 21, 2018
    Netduma-Fraser wrote:
    Do you have the Geo-Filter enabled? If so disable and try again, does that work? If not try directly connected to the modem/router instead of the XR500 does it work then?

    Just removed the ps4 device from the geo filter but that didnt work.I have the modem set as modem only, will it still work if I connect the ps4 straight into that ?

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Nov 21, 2018
      Yes it will, please try and see what happens
      • jteagles's avatar
        jteagles
        Tutor
        Nov 22, 2018
        Netduma-Fraser wrote:
        Yes it will, please try and see what happens

        Finally got it working.Connecting the ps4 to dm200 modem didnt work so I reset the dm200 and set it up in modem+router mode and then reset the XR500 and set that up again too.Now Im signing into PSN no problem.