NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

droesw's avatar
droesw
Guide
Aug 29, 2019
Solved

Plugging XR500 into surge protector

I was chatting with someone online that claims to be an internet expert, getting tips to help my connection, and they told me that both my router and modem should be plugged directly into the wall ins...
  • FURRYe38's avatar
    Aug 29, 2019

    Please avoid this kind of information. If a good quality power strip issued, they can help protect agaist storm brown outs and surges. There is no reason why you should not be using on. The best way to protect your modem and possibly help keep them on line during a brown out, would be to use a batter backup (UPS) system. This would give you a small amount of time to keep internet services running during the brown out should it be a short outage. Any longer you would need to ensure that all your UPS connected devices would be powered down before the UPS ran out of batter power. UPS also helps with surge protection as well.