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Forum Discussion
PPPoE - Set up Nighthawk
Good Morning! I am trying to set up my XR500 on PPPoE on a new internet provider. The old one worked fine but I cannot seem to get the internet through this one. I have the PPPoE username and...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Might check with the ISP to ensure all PPPoE configurations and input is correct.
Thank you for this - I have checked and tried but I am a novice when it comes to this so I am unsure if I am not doing something pretty simply which is refraining the internet pass thru as light is still amber. If anyone if able to support via phone that would be amazing?
- If you want phone support you'll have to go through the support page and go from there. It's not something I can provide and it will cost you potentially.
As above, what is the model of the modem/router the XR is connected to? Do you definitely require PPPoE with this new connection?
