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Forum Discussion
petterpan
Feb 19, 2021Aspirant
Problem connecting to wifi with the newest firmware V1.0.1.38 on xr700
Having problem connecting my Oneplus 8 Pro to the wifi after updating the xr700 to firmware version 1.0.1.38 Its trying to obtain ip adress but is failing. Only way to connect is to manually inp...
TeddyBearIllu
Apr 05, 2021Aspirant
Netgear Nighthawk XR700 Gaming Router AD7200 Performance WiFi (-100EUS). Firmware V1.01.38.
My new router is continuously dropping my connection via WiFi and LAN.
Please, provide immediate help and support to solve this problem.
Tested and Verified with other router without any problems. Paid 500€ one would expect to get a high quality product that will work in reliable manner. How to trust to company asks high prices you would expect at least the basic functional requirements are met. Maybe customer satisfaction has got a new meaning..
Netduma-Liam
Apr 06, 2021NetDuma Partner
Sorry to hear that!
Are you able to access the interface when the connection drops?
Does the connection come back up eventually itself, or do you need to reboot the router to restore connectivity?
What is the exactly make and model of your modem?
- TeddyBearIlluApr 06, 2021Aspirant
hi,
the connection comes back up eventually itself. No need to reboot the router. Please, see enclosed photo for model (Netgear XR700-100EUS). During my important online customer meetings, the connection is continuously dropping off. Hopefully you are able to give help and support with my problem?!
- Netduma-FraserApr 06, 2021NetDuma PartnerLiam was asking what the model is of the modem/router the XR700 is connected to. Give your devices (start with the most important) reserved IP address in LAN Settings and see if they sustain a connection