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Forum Discussion
Problem in replacement of Xr500 gaming router
i have XR500 gaming router(purchased in November2018), for some reason router is not working and get burnt smell from adapter even in beginning i complaint that adapter sound alot(by calling on cust...
Hi Jatt, sorry to hear you're having this issue. This is a community forum so we can't specifically help with replacements of products. Do you have a ticket number? If so we can pass that on to get it escalated and hopefully resolve the issue.
- My case number is 41045976
And RMA number of adapter replacement is 3466445
And the alternative adapter i got part number is 332-10881-01
After local customer service didnt help me in 3 weeks so i have to post here.. i dont know where else to go now.. my device is 4 month old and still facing these issue pls help! - My case number is 41045976
My RMA number of adapter is 3466445
Alternative adapter part number is 332-10881-01
Its more then 3 weeks and local customer service didnt sort out my problem that why i post here. I dotn know where else to go. Pls help me regarding this problem- I have PM'd a Netgear representative your information so hopefully they'll be able to escalate it for you
Hello Jatt33,
Thank you for your post. I have notified our Customer Care Team to look into your case and you should be contacted with an update as soon as possible.~Christian
