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Forum Discussion
Jatt33
Mar 13, 2019Aspirant
Problem in replacement of Xr500 gaming router
i have XR500 gaming router(purchased in November2018), for some reason router is not working and get burnt smell from adapter even in beginning i complaint that adapter sound alot(by calling on cust...
Netduma-Fraser
Mar 14, 2019NetDuma Partner
Hi Jatt, sorry to hear you're having this issue. This is a community forum so we can't specifically help with replacements of products. Do you have a ticket number? If so we can pass that on to get it escalated and hopefully resolve the issue.
Jatt33
Mar 14, 2019Aspirant
My case number is 41045976
And RMA number of adapter replacement is 3466445
And the alternative adapter i got part number is 332-10881-01
After local customer service didnt help me in 3 weeks so i have to post here.. i dont know where else to go now.. my device is 4 month old and still facing these issue pls help!
And RMA number of adapter replacement is 3466445
And the alternative adapter i got part number is 332-10881-01
After local customer service didnt help me in 3 weeks so i have to post here.. i dont know where else to go now.. my device is 4 month old and still facing these issue pls help!