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Forum Discussion
Problem in replacement of Xr500 gaming router
i have XR500 gaming router(purchased in November2018), for some reason router is not working and get burnt smell from adapter even in beginning i complaint that adapter sound alot(by calling on cust...
Hi Jatt, sorry to hear you're having this issue. This is a community forum so we can't specifically help with replacements of products. Do you have a ticket number? If so we can pass that on to get it escalated and hopefully resolve the issue.
My case number is 41045976
My RMA number of adapter is 3466445
Alternative adapter part number is 332-10881-01
Its more then 3 weeks and local customer service didnt sort out my problem that why i post here. I dotn know where else to go. Pls help me regarding this problem
My RMA number of adapter is 3466445
Alternative adapter part number is 332-10881-01
Its more then 3 weeks and local customer service didnt sort out my problem that why i post here. I dotn know where else to go. Pls help me regarding this problem
- I have PM'd a Netgear representative your information so hopefully they'll be able to escalate it for you
Hello Jatt33,
Thank you for your post. I have notified our Customer Care Team to look into your case and you should be contacted with an update as soon as possible.~Christian
