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Forum Discussion
Problems setting up, turning off?
Hey guys!
So I bought a the NetGear XR300 and DM200 Modem to replace my Sky modem/router. Following the setup process I can't get the router to stay on to complete setup.
Power both on, g...
Okay sounds like it wasn't completed then which makes sense. You don't get an internet connection when a PC is directly connected to the modem? Reboot the modem and see if that brings back the connection then try again setting up the router.
I managed to get the modem working, connected and online. Then I changed it to bridged mode and connected the router, it wouldn't connect at all.
I'm gunna start over tomorrow, what are the exact steps I need to do with the DM200 Modem and the XR300.
I'm on Sky Fibre UK, ADSL2+
- For Sky specifically I know it can be tough to get it working correctly as they're not keen on people using third party equipment. Are you using the login details for Sky on the router for PPPoE? If not then you'll need to do that.
This did come up on the router but it didn't work for me. However on the modem I just put in, option 61. I read somewhere about it and it worked.
Try option #2 and use the modems DMZ...
LilsTheGOAT wrote:
I managed to get the modem working, connected and online. Then I changed it to bridged mode and connected the router, it wouldn't connect at all.
I'm gunna start over tomorrow, what are the exact steps I need to do with the DM200 Modem and the XR300.
I'm on Sky Fibre UK, ADSL2+
I iwll try option 2 tomorrow, I didn't get a chance today.
I also posted on the Sky Forums and someone said this;
First point Sky do not use PPOE they use Option 61 also known as MER so your router wil need to handle that and from a quick scan of the manual it does not. Sky do not support third party routers so you are on your own but fortunately Sky fibre does not require account details as it uses a generic log in. If you search the forum you will find posts giving details but many routers handle that automatically.
Is this correct? I sorta feel like I am close to getting it to work..
You might search here in the NG forums for MER.
If you can get accesst to the ISP Modems DMZ, you could use it as a entry point for the XR router.
Let us know how it goes.
