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Forum Discussion

BrokenDome's avatar
BrokenDome
Initiate
Nov 09, 2020
Solved

Problems with zoom

     Hello.  I having been having an issue with my router since I purchased it.  I don't believe that it's my router, I believe that my settings are not properly done, but I am not sure how to fix it...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Nov 10, 2020
    Please try disabling DumaOS Classified Games and see if that helps. If it doesn't then toggle SIP ALG in WAN Settings and see if that fixes it.
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Nov 10, 2020
Please try disabling DumaOS Classified Games and see if that helps. If it doesn't then toggle SIP ALG in WAN Settings and see if that fixes it.
  • BrokenDome's avatar
    BrokenDome
    Initiate
    Nov 12, 2020

    Thank you very much for the quick reply.  After I turned off DumaOS Classified Games like you said, it seems to be running much better.  Not sure why this feature would make a difference but I definitely appreciate your help.  Thank you!!

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Nov 12, 2020
      It was likely classifying something else as high priority traffic and that was putting zoom in a network queue which caused the issues. When not using zoom you can re-enable for your games.