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ps4 randomly disconnects on xr500
the ethernet disconnected twice yesterday causing my ps4 to lose online status untill i rebooted. also my samsubg galaxy tab 3 can only use 20 mins of wifi before it disconnects and have to be reconn...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Ensure your using good quality LAN cables. CAT6 is recommended.
Set a IP address reservation for the PS4 and any other devices connected ON the router.
Possible you have BB set to low, try 80 or 90% and see if this still continues to happen.
the firmware is the latest V2.3.2.40 A7legit. its my isp white ONT box not a modem that my router connects to i send you a pic if you want.
i tried BB 85% it worked for a while then 2 disconnects but gameplay wise it was alot better. going to try BB at 90%
i have an AFX gaming cat6 cable from my white ONT box to my router and the same cable from my router to my ps4 they cost £20 each so i hope they are good cables lol.
oh and when it does disconnect it sometimes comes back as 100MB connection so i have to unplug then plug back in to get the white light on my router. but the strange thing is my pc when powered down i mean totally off shut down still shows a red light on the router but when ps4 is shut down there is no light which leads me to believe there is something wrong somewhere
Funny how this issue is happening with XBox as well.
are we to do a total factory reset and set up everything again its just frustrating how some people dont have problems but others do
Is there any kind of power saving or instant ON silimar features enabled on PS4. If the connection is being reported as 100Mb after a disonnect, symptoms of possible bad cable, bad console or bad router.
I would downgrade to v32, factory reset and setup from scratch and see if that changes anything.
jebrown1979 wrote:oh and when it does disconnect it sometimes comes back as 100MB connection so i have to unplug then plug back in to get the white light on my router. but the strange thing is my pc when powered down i mean totally off shut down still shows a red light on the router but when ps4 is shut down there is no light which leads me to believe there is something wrong somewhere
the cables are only a 2 nonths old same time as i bought the router will try installing the other firmware and setting it all back up is there a link for the firmware thans
