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Forum Discussion
droesw
Nov 12, 2019Guide
QoS not working properly because of docsis 3.1?
I am currently on my third XR500 in the past year. The first one I have I returned it because of a issue that I wasn't originally informed was just a firmware issue, but everything else worked great ...
Netduma-Fraser
Nov 12, 2019NetDuma Partner
I think the easiest way for us to see what is happening is to provide a screenshot. Could you open the Anti-Bufferbloat option menu and take a screenshot of the entire page please with the normal settings you're using.
- droeswNov 14, 2019Guide
These are the settings I have them on currently, and yes I have share excess enabled. I've tried giving a very large percent of bandwidth to a certain device before testing it, and also have tested it by only having 1 device connected before testing, but it still makes no difference. No matter how my settings are, if I have QoS enabled I always get a download speed about 40-50mbps lower than what I have it set to, but when I have OoS disabled it gives me my normal maximun speed that I should get from my ISP. I've also tried swithching it to "always" have anti--bufferbloat on instead of "when high priority traffic detected", but that hasn't made any difference either. I've tried doing factory resets multiple times but it's never fixed it whatsoever.
- droeswNov 14, 2019Guide
Another picture of my QoS settings to go along with my last post