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Forum Discussion
Huthayfa
Jun 16, 2018Guide
QoS not working with PPPoE connection !
Hi,
recently I have got my XR500 with DumaOS.
I discovered an issue, I am using fiber connection that requires VLAN tagging on WAN to get the internet working.
when I put my fiber ONT in full ...
- Jun 16, 2018
Hi there - could you enter PPoE details into your modem instead? It's usually better to do this in general. This should then solve the problem.
Thanks.
Huthayfa
Jun 16, 2018Guide
it is the Saudi telecom company service:
www.stc.com.sa
my ONT model is Alcatel G-240W-B, which has become Nokia recently.
thanks!
www.stc.com.sa
my ONT model is Alcatel G-240W-B, which has become Nokia recently.
thanks!
Netduma_Jack
Jun 16, 2018NetDuma Partner
Hi there - could you enter PPoE details into your modem instead? It's usually better to do this in general. This should then solve the problem.
Thanks.
- Netduma_JackJun 16, 2018NetDuma Partner
And just to add, you should be ok with NAT if you enable UPNP on the XR500 and disable any port forwarding rules on the modem. Let us know if not and we can help
- HuthayfaJun 16, 2018Guidethank you Mr. jack, that actually helps and works properly. I was just trying to bypass my ONT completely to avoid double NAT. but no problems. I will assign the XR500 to the ONT DMZ and enable Upnp on the XR500.
thank you very much.- Netduma_JackJun 16, 2018NetDuma Partner
That's great to hear. Thanks for letting us know and I hope you enjoy using the XR500!