NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bacevedo
May 29, 2019NETGEAR Employee Retired
Quick Start Guide for the XR300, XR450, XR500, XR700
The XR series has an incredibly powerful router operating system that gives you control of your home network.
It is pre-installed on the NETGEAR Nighthawk XR300, XR500, XR450 and XR700. ...
Thakaekae
Aug 13, 2019Tutor
So I bought this router hoping it will help with latency issues while I play destiny 2 on pc. I set the router up and it did a speed test i got 117down and 13 up. Better than my 100/10 package . Then further into the setup wizard i had to update the firmware. After i did that my internet speeds wired dropped significantly . My DL was 1.5 and upload sould time out and i would get latency errors. I tried 10 times resetting to factory settings and nothing changed and the firmware was stuck on most recent update. I didn't adjust any settings in the router. I tried all 4 ethernet ports. I made sure his was off. Nothing changed. So I returned and got another in Hope's that I could just run the factory firmware and apparently I cannot. It is forcing me to update to latest. Is their a way I could go with out updating this firmware. I have an ac6900r2 that did the exact same thing when I updated the firmware so I factory reset it to factory firmware and it works perfectly fine .
Netduma-Fraser
Aug 13, 2019NetDuma Partner
If you didn't change any settings after the setup wizard then you wouldn't have changed the bandwidth settings to put in the speeds you should get to allow you to get to higher speeds. You can always downgrade to the previous firmware after completing the setup wizard if you find it to be more stable for you.