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c_pruitt513's avatar
c_pruitt513
Aspirant
Apr 28, 2020

Random disconnects

I was wondering if anybody can help me out. I have an issue every night when I am playing Warzone online on my PS4. It is hardwired to my XR500 router and I will play a few games and then I will randomly lose connection to my wifi. My router will still show it's online but my ps4, phones, TV, tablets and everything loses connection. I have to turn my ps4 off for about 5 minutes and turn it back on and then everything is working fine again. Any help would be greatly appreciated.

3 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Apr 28, 2020
    Could you take a look at Settings > Monitoring > Connection status, what does DHCP lease obtained/expires say? Is it 1 day?
    • c_pruitt513's avatar
      c_pruitt513
      Aspirant
      Apr 28, 2020

      Obtained is 0 days, 8 hours, 0 minutes

      Expired is 0 days, 6 hours, 4 minutes

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Apr 28, 2020
        In Internet Setup change from Dynamic to Static and then apply, if you don't get a connection immediately then reboot. See if it occurs after that.