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Forum Discussion

Tazzybakes's avatar
Tazzybakes
Guide
Apr 19, 2021
Solved

I cant block a connection on my XR500

Hi team Duma and all   I need your help please as i cant block a device on my router . please see screen shots , m thanks a million !!!!
  • Tazzybakes's avatar
    Tazzybakes
    Apr 27, 2021

    Mornings Guys 

     

    This seems to be resolved , after the pasword change that connection cant get bandwidth after being blocked but I promise i did see that connectin draw data initially.

     

    But all in all thank you for the amazing service , you guys rock !!!

     

    Netduma-Fraser Netduma-Liam 

Netduma-Liam's avatar
Netduma-Liam
NetDuma Partner
Apr 21, 2021

Currently Device Manager does actually use the MAC address to block a device. What was the reason for blocking the device originally, because it was an unknown device to you?

Tazzybakes's avatar
Tazzybakes
Guide
Apr 21, 2021

Hi Guys

 

ok so MAC cant be blocked 

The original reason for blocking is that I couldnt confirm who this MAC belongs to on the property

but 2 days ago I blocked it but then it was still using bandwidth like 12MB/s but it didnt block 

Then I reset the password and I see that it is connected but no bandwidth usage as of yet and it is blocked

So like now Im just monitoring it to see if this blocked MAC starts consuming data again.

The connection name I changed to UNKOWN ISSUE as in pic attached 

 

May we leave this thread open for 2 days for monitoring purposes please.

No IPs currently show up on MAC address

Thanks again Gents !!

Tazz

 

Netduma-Liam Netduma-Fraser