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Forum Discussion
Rick6922
Aug 03, 2019Luminary
I wouldn't recommend NG to my worse enemy. lol
let me start this out by saying I'm 51 yo and been buying the latest and greatest for 30 years, I've had noithing but trouble since buying the NH xr700, the fw 's been updated numerous times , basic...
-Donovan-
Aug 05, 2019Luminary
Woah. Did you have to get an addition service plan to get a support help from Netgear?
Rick6922
Aug 05, 2019Luminary
no, I didnt pay extra for extended plan, I already bought the net gear cm1000 modem ,thats running on old fw because ng has to send my isp a fw update request form, which they wont do[been almost a year] and the xr700. theres $1000 gone. there not getting another penny from me. thats a pretty good raket they got going on, extort you for money to get THERE product working,
- Netduma-FraserAug 06, 2019NetDuma PartnerI know you've made topics before but could you provide a detailed list of the issues you're having and we can see if we can figure them out. Also have you provided feedback in the beta forum? That's important to do if you're having issues on the beta firmware so they can resolve it.
- Rick6922Aug 06, 2019Luminary
no I havn't posted in beta update forum, I will though. anyways, I've got ok internet speeds , so I no it's not the problem. 452down and 26up. The Duma Os dashboard is laggy , some apps wont load, the QoS crashes all the time. the dashboard is the only thing thats laggy on laptop! I've tried new FW done foctory resets , whole nine yards. the only way I've found to get by the crashing is downgrade to a older FW that doen't have ping assist and online secerity is not as good. my modem is the NG cm 1000 !
- Netduma-FraserAug 06, 2019NetDuma PartnerUse an Incognito browser, is it any better after that? If so then it could be browser extensions or cache/cookies causing it.