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Forum Discussion
Hate
Nov 07, 2018Apprentice
NETGEAR/NetDuma, The Silence is Deafening..
Absolutely no response from either party about all these LAN port disconnect issues. Not even with a NETGEAR Support ticket, I got an initial response but nothing since.
Still only one joke of a ...
smitheram
Nov 08, 2018Guide
I agree with everyone on here the firmware updates are few and far between for a router with many issues. I too have found the Netgear support lacking compared to ASUS and am now begining to regret selling my RT-AC88U. Also the VPN Service and Client is severly lacking option wise. Going to give it about two more weeks then unfortunatly it will be returned. Shame really showed much promise!
- Netduma_JackNov 08, 2018NetDuma Partner
Hybrid VPN is coming which offers a LOT more functionality to the VPN Client area. If you can hold on to try this out I think you will be impressed.
- UnknownSithNov 08, 2018Apprentice
- FURRYe38Nov 08, 2018Guru - Experienced User
We played last nite and again we got disconnected a few times. My team are all using various different routers and modems and all experienced the same thing. This is a BO4 issue. Not a router issue.
UnknownSith wrote:
http://forum.netduma.com/topic/26888-black-ops-4-in-game-disconnects/
- Alaric55Nov 09, 2018Tutor
Yes, I heard that since March, but only from you guys at NetDuma.
But there is ABSOLUTELY NOTHING from Netgear. Not a word, no explanation what is taking so long and NO interest in the customers that actually bought the router!
It's like Netgear not eve care as long as they sold the device.
And stupid ansvers like "We support HMA" when you ask how you install the IPVanish client!
Who cares when it's not what I asked for and when IPVanish is listed in the manual?
Netgear support sucks!
I'm too waiting for the next firmware, then I will give up and return to my old DD-WRT router.
I'm waited long enough and will claim my money back or make it a juridical question.
Netgear has not delivered what I bought.
(But they are pretty good at pissing of theire customers)