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Forum Discussion
Phillips Hue Bridge RED LIGHT on XR500
Hello, owner of the XR500 for 5 months now (Damn). I just bought Phillips hue bridge + bulbs from Prime Day (Weee $450~), I tried to connect the bridge to my phone but failed. I've read other posts t...
Okay that's a bit confusing then as the OP mentioned phone failing to connect to it. Either way if you can connect a device to the same connection method that the bridge is connected to the router by that may work.
So in my phone, it detects the bridge but when it's asking me to press the bridge button to connect to my phone, it doesn't connect and times out. It connects after I connect a separate router to the XR500 and the bridge to the router.
Guest wifi did not work and I even tried having only 2.4ghz on.
I do not have another PPoE featured router/modem to try it on.
- Completely disable QoS in Anti-Bufferbloat options and see if that works please.
NiwaStanley wrote:So in my phone, it detects the bridge but when it's asking me to press the bridge button to connect to my phone, it doesn't connect and times out. It connects after I connect a separate router to the XR500 and the bridge to the router.
Yup that's what I had to do when I had the XR500 and I didn't expect to get the same issue on the XR700 with the current public firmware.
NiwaStanley wrote:Guest wifi did not work and I even tried having only 2.4ghz on.
Philips Hue App (iOS/Android) or the Philips Hue Sync (Windows 10) won't work if you use the normal/Guest Wifi. You will have to go with my suggestion above with a second router until they update the firmware on their XR-series.
- Have you tried disabling QoS fully donovan?
Yes, it makes no difference.