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Forum Discussion
SabreAZ
Jun 18, 2018Tutor
Trouble accessing the XR500 dashboard using a mobile device
I just got an XR500 router, specifically for the DumaOS features. Right now my desktop is out of commission, and personally, I don't see myself building a new pc soon, due to ridiculous memory, and v...
SabreAZ
Jun 19, 2018Tutor
With the router on or off? I held it down for 30 seconds while on, even while off. Nothing happened.
Xolhid
Jun 19, 2018Apprentice
Router on. Make sure it is fully booked. Hold down the button for 10-15 seconds. If it isn't working it's probably because the button isnt being fully pressed. Use an unfolded paper clip or safety pin works best imho.
- Netduma-FraserJun 20, 2018NetDuma PartnerAs above thats how you do a factory reset. It doesn't make sense that this is happening on all your devices. Do you actually have internet access through the router? Did you finish the setup wizard when first powering it on?