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Forum Discussion
Akuma_Inu
Aug 02, 2018Tutor
Very Disappointed with XR500
Purchased a XR500 a couple days ago to upgrade an older R7000, really had high hopes for the router, but to my dismay it looks like I will be returning it. Setup went smooth, it was after the set up...
FURRYe38
Aug 26, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem?
Turn off all QoS....
Akuma_Inu
Aug 26, 2018Tutor
I stated in an earlier reply that I have an Arris TM1602, but the modem has nothing to do with it. Other devices connect to the internet just fine. And from what I can tell there is not way to disable QOS on the XR500.
- FURRYe38Aug 26, 2018Guru - Experienced User
Set to NEVER on Anit Buffer Bloat.
Do the phones connect if you set Smart Connect and MIMO and HT160 to disable? WMM should always be enabled.
I have a S7 here and it's connects fine on my XR450. SC, MIMO and WMM enabled, HT160 disabled.
- Akuma_InuAug 26, 2018Tutor
Tried it all, nothing works. Phones and everything connect just fine to my R7000, but for some reason they don't like the XR500. So I have to keep swapping out my routers until I get a solution for it.
- FURRYe38Aug 27, 2018Guru - Experienced User
Has the XR been replaced with another XR? Sounds like this maybe a problem with Samsung phones and the wifi drivers. Something Samsung and NG new to review. I know there is a problem with the 2.4Ghz frequency and performance there. It's not achieving anything over 100Mb on the down when testing with certain devices.
Maybe this is something Netduma-Fraser can pass along to NG engineering. Please.