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Forum Discussion
Solved
XR500 & Xbox One X
Hi Everyone,
I have a CM1000 connected to a XR500. My XR500 connects directly to my Xbox One X, Hardwired with IPV6, QoS, and UPNP activated, and connected to my PS4 wired as well. Everything e...
NETGEAR have publicly released the firmware that fixes disconnection issues.
If anyone is still having this issue, please ensure you have upgraded to the latest firmware (2.3.2.32 or later): https://www.netgear.com/support/product/XR500.aspx#download
Hi Fraser,
Just want to say, you all are awesome for keeping abreast of these issues. Osiris_Black You were right all along. After trying all the stuff I mentioned above, just putting it in Energy Saving mode has 'fixed' the issue. Now I can shut down and boot up the Xbox on LAN and it works. This, of course, is not ideal, and it should work with the Instant On. But it looks like Netgear/Duma folks are aware and on top of this Xbox Instant-On LAN connection issue, and hopefully in the next firmware it may get addressed.
Just for record-keeping, I use Netgear CM1000 modem to XR500. Prior to this I was using Netgear's C7800 X4S modem/router and before that some Xfinity's T-model modem/router. I never experienced this issue using those products, so it seems that it's this tricky combo that's causing some issues. Anyway, hope it gets resolved, and thanks for all the help folks!
It's an Xbox One X issue and Microsoft is working on a fix. It's affecting more routers than the XR500.
- Hi Raptor, do you have links to other sites that indicate its an issue on other routers as well?
- Friend of mine that has the Xbox One X doesn't have the XR500 and has this issue.
Also Google searching : xbox one x disconnecting from internet after instant on will bring up a lot of links revolving around this issue.
https://www.reddit.com/r/xboxone/comments/8vlibw/_/ - Friend of mine that has the Xbox One X doesn't have the XR500 and has this issue.
Also Google searching : xbox one x disconnecting from internet after instant on will bring up a lot of links revolving around this issue. Instant ON has reared its ugly head again. I recommend users turn this feature off if they see issues with there xbox. This isn't the first time Instant ON has caused problems. :smileymad:
- I’ve had NO issues w/ ‘Instant On’ enabled on my Xbox One X.
- Great thanks Raptor, I'll pass this on to the team looking at this and that will hopefully point them in the right direction.
