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Forum Discussion
DylanV
Sep 09, 2024Aspirant
Re: XR500 After Hard Reset Cannot Access Rules In Traffic Controller
I'm having this exact same issue. After a factory reset, all the Traffic rules are gone (btw if I create a new one, it also doesn't show), but I can still see Event Capture logs related to old rules....
Netduma-Fraser
Sep 09, 2024NetDuma Partner
How are you doing a factory reset exactly?
- DylanVSep 09, 2024Aspirant
Thanks for the quick reply. I'm doing the reset by holding a paperclip in the reset hole for 30 seconds. Lights blink etc and when I navigate to the router login, it takes me through the steps to set up admin password, etc, and all other settings like SSID, internet login, etc have been set to defaults. All this gave me the impression a reset had happened
- FURRYe38Sep 09, 2024Guru - Experienced User
Only press the reset button for no longer that 15 seconds.
- Netduma-FraserSep 09, 2024NetDuma PartnerCould you try factory resetting from the interface instead and see if you then get a different experience on the Adblocker page please?
- FURRYe38Sep 10, 2024Guru - Experienced User