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Forum Discussion
Re: XR500 After Hard Reset Cannot Access Rules In Traffic Controller
I'm having this exact same issue. After a factory reset, all the Traffic rules are gone (btw if I create a new one, it also doesn't show), but I can still see Event Capture logs related to old rules....
Could you try factory resetting from the interface instead and see if you then get a different experience on the Adblocker page please?
Thanks everyone for the tips. Have now done a "Revert to factory default settings > Erase" through the web interface, and then worked through all the usual setup workflow so looks like factory reset was successful.
Same Traffic Controller issue is still happening unfortunately: In Traffic Controller there are no rules listed in the Traffic Rules (expected I assume after factory reset), but under Traffic Analytics I can see the old rule names (not expected I assume).
If I then add a test rule, it does not appear in the Rule section, but it does appear in Traffic Analytics. This stops me from editing/removing old rules
- If you upgrade to the beta and then reset I don't think that's an issue anymore https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/
Any progress on this?
DylanV wrote:
Thanks everyone for the tips. Have now done a "Revert to factory default settings > Erase" through the web interface, and then worked through all the usual setup workflow so looks like factory reset was successful.
Same Traffic Controller issue is still happening unfortunately: In Traffic Controller there are no rules listed in the Traffic Rules (expected I assume after factory reset), but under Traffic Analytics I can see the old rule names (not expected I assume).
If I then add a test rule, it does not appear in the Rule section, but it does appear in Traffic Analytics. This stops me from editing/removing old rules