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Forum Discussion
Xr500 constantly drops wired connection
Ever since I got the xr500 router several months ago. I've constantly been having internet problems. Only the wired connection to my computer drops, the wifi never drops and keeps working. I've contac...
Sorry to hear you're having this issue. There will be a fix in one of the next beta builds but isn't available yet. Two suggestions for you:
Reinstall the latest firmware using TFTP: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP which will bypass the boot process so if there is an issue there it will avoid it. Then do a factory reset. If you still have the issue then would recommend downloading to .40 or .32 as people seem to have the issue less on those versions.
Reinstall the latest firmware using TFTP: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP which will bypass the boot process so if there is an issue there it will avoid it. Then do a factory reset. If you still have the issue then would recommend downloading to .40 or .32 as people seem to have the issue less on those versions.
ive downgraded firmwares as well. but not using the method you suggested. ill give it a try. Hopefully the beta comes out soon.