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Forum Discussion
XR500 glamour has worn off an now I am just angry
OK I started on this forum a week ago all wide-eyed and happy, but now really I am just angry at wasting my money on the XR500.
It was sold to me as a gaming router but seriously it's no different ...
Possible that your ISP modem could be a cause as well.
Something to look into.
I for one have not see this issue with my XR450. Same HW accept for the 2.4Ghz wifi HW differs. I use cable and a NG CM modem. I think users need to look into possible causes with there ISP modems as well. Not just pointing at the router.
I would also try another XR router as well. Possible that the XR is just plain faulty and nothing that FW will correct.
There is no problem with the modem.
Unfortunately I can't try another XR500. I am currently deciding whether to return it or not and that will be the end of it.
I mean, I do like the OS interface, it's highly informative, but the bugs mean that it is useless for the purpose I bought it for.
It's actually slower than my old router and I can't even prioritise games becuase of the bug in manual prioritisation. The faults with the XR500 also prompted me to investigate my network and frankly the issues the XR500 is solving arent problems I have. My problems tend to be related to the gaming PC itself causing lag dues to spurious applications and crosstalk between devices which arent't actually accessing the net, which are issues the XR500 doesn't tackle. So really the only thing the XR500 offers me is a nice user interface. How often do you actually use that interface you are paying so much for? The answer is "never". I mean the last time I accessed my previous router was years ago. So is it really worth all this money for something I will never access?
The XR500 is expensive becuase of it's gamer tag, but it actually fails to deliver any gaming advantage ( except for consoles where it still remains a good buy thanks to Geo Location ). But the pressure is on. I have a limited time to get solutions to problems before my return window expires. Believe it or not I like the interface so much I am still tempted to keep it, but the very least I need is a fix for the manual prioritisation. I need a date. And of course there isn't one.
Only good way to see if the problem really is the router would be to try another one. Not all XR routers are having problems with there internet connections.
No router Mfr gives dates on when new FW is coming out. I would recommend you return the unit and find something else or come back to the XR routers at a future date.
Good Luck.
- I've been told there will be a firmware update in November, assuming everything goes to plan. I think your issues would largely be addressed in that version.
None taken, and yes I know just because I have no issues does not take away the fact you are. The XR500 is a great router, and updates are coming with fixes, the November update should as Fraser has said sort most of your issues out. I know its a pain but bugs happen with all tech and one fix may break something else. The manual prioritisation will be fixed, hopefully Hybrid VPN comes to the XR500 as it has in the XR700. As to UPnP tables this is a issue with many Netgear routers but its been well documented and should also be fixed. The router is fast and has great features, juts give it a little patience, its a complicated sandwich of Netgear and Netduma software/firmware and its worth the wait in my opnion. In the end only you can decide what is best. Good luck with whatever you decide.
I concur with^^^^^^^^^^^^^^^^^^
