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Forum Discussion
XR500 randomly drops internet throughout the day
Hello, My nighthawk netgear xr500 router keeps randomly dropping connection and all the lights turn off throughout the day. The only thing that fixes it is if I reset the power on the router. I looke...
Ok finally got it to go through after a number of Tfttp transfers and resets… will update if the router shuts off still
so looks like the problem is back after 2-3 days of no drops. it is not happening as frequently as prior, but still occurs randomly
OK that's good, can you go through and setup the static IPs again, and change the DHCP range so the devices have IPs outside of this range. After that the drops should hopefully stop all together.
Thanks... did this last night - so far so good.
Just trying to understand - what is the cause of the issue?
- We believe it's caused by DHCP renewing/changing the IP addresses of devices too soon/incorrectly. It is normal to do this but you shouldn't notice it usually. Netgear are aware and looking into it. This is the best workaround we have until they can implement a fix.
